A lead just filled out your form, called after hours, or sent a text on Sunday. Respond in the first minute and they may sign. Wait an hour and they may be gone.
Kayse can begin with email as soon as a new lead arrives. Voice AI and SMS text follow when consent, timing, and firm rules allow. The inbound AI Receptionist remains available 24/7.
Built for the businesses where every minute matters
Built behind your existing CRM. Plugs into Litify, Law Ruler, SmartAdvocate, Salesforce, and any CRM with a webhook. See all integrations
Email first. SMS text when allowed. AI call when conditions allow.
Studies show calling a lead in the first 60 seconds boosts conversion 391%. Wait 5 minutes? Down 80%. Wait an hour? Forget it.
Most teams can’t answer that fast. Lunch breaks. After hours. Weekends. Holidays. Vacation. Sick days.
Kayse never sleeps. Your team takes the live calls that matter. Kayse handles the rest.
Conversion jumps when leads are reached in under 1 minute. (Velocify)
Of leads pick up by call 6. Most firms stop at call 2. (CallHippo)
AI Receptionist runs full intakes any hour, any day. Always on.
You pay real money to bring in every lead. Law firms pay ad networks, TV buyers, and qualified-lead brokers. Legal marketing firms pay for media to feed their firm clients. Pre-settlement funders pay direct response. Home services pay Google, Yelp, and Angi. Everyone pays.
Then 40% of those leads die in intake before your team picks up the phone.
The competing firm answers first and signs the case before you even open the lead in your CRM.
Leads die in the handoff to your firm clients. The firm blames you. They don't renew.
The plaintiff applies, gets crickets, and signs with a funder that picked up the phone first.
New firm clients lose confidence when onboarding takes weeks instead of hours.
The homeowner calls three companies. The one that answers first books the job.
It is not your team's fault. They are buried in voicemails, working off old phone numbers, and dialing leads from yesterday while new ones pile up in the queue.
You do not have a lead problem. You have an intake speed problem.
Same engine. Four ready-to-use templates. Tuned for the way your practice area works.
The email is the safety net. It always sends, any hour, any day. Every Speed-to-Lead email includes a clear invitation: “Call us back any time. Our AI Receptionist is on 24/7.”
A short, friendly note from your firm. The lead picks up their phone and sees you already responded.
Designed to dial in as little as 60 seconds for in-hours leads. Overnight leads ring as soon as your firm's contact window opens.
The AI Receptionist picks up your phone 24/7 and runs the full intake. Anyone who calls you back gets a real conversation, day or night.
The cadence continues for 14 days across SMS text, email, and voice. At day 14, the lead hands off to your long-term nurture flow, your long-term follow-up list, or wherever you want them to go. Your human intake team only gets on calls that are already warm. They sign. They do not chase.
Outbound has rules. Inbound does not. Outbound calls follow your firm's contact rules and the law, so a late-night lead may not get a voice call until morning. That is by design.
What does happen at any hour
Even when an outbound call is paused, the inbound door is always open. The lead has a way to reach you the moment they read the email.
Combined, that is Speed-to-Lead. Outbound goes out as fast as conditions allow, while inbound remains available at any hour.
Every new lead runs through the same nine-step loop. Outbound fires as fast as conditions allow. Inbound is always on.
PI, Mass Tort, SSD, or any plaintiff practice lead enters Kayse from your CRM.
Step 1
New lead lands
Tagged in Kayse so the right intake template fires.
Step 2
Immediately (any time of day)
Email sent with a clear "call us back 24/7" invitation.
Step 3
Immediately (any time of day)
SMS text sent. Short, friendly, on-brand for your firm.
Step 4
When allowed
AI call rings outbound to start the conversation.
Step 5
As little as 60 seconds when conditions allow
Warm transfer to your intake team for the signature.
Step 6
If picked up live
Continue the 14-day multichannel intake cadence.
Step 7
If no answer
AI Receptionist is always on for inbound calls. Leads can call any time, day or night.
Step 8
At any hour
Lead hands off to your long-term nurture flow, long-term follow-up list, or wherever you want them to go.
Step 9
At day 14
Built for the intake teams you run. Every template is fully editable.
For. Personal injury intake. Auto, slip and fall, premises, dog bites, and more.
14-day cadence
Why it wins. Designed to beat the insurance adjuster to the lead. Locks in the retainer before the offer hits.
For. Mass tort intake. Talc, Roundup, hair relaxer, PFAS, CPAP, hernia mesh, and any active docket.
14-day cadence
Why it wins. Qualifies the right plaintiffs fast and disqualifies the wrong ones faster. Gets the medical records request out before the firm down the street does.
For. Social security disability intake. Initial applications, denials, appeals, hearings.
14-day cadence
Patient and supportive tone.
Why it wins. Built for claimants dealing with serious health issues. Respectful pace. Higher completion rates. Signed retainers without aggressive outreach.
For. Workers comp, immigration, employment, consumer protection. Any plaintiff intake not covered above.
14-day cadence
Balanced and flexible.
Why it wins. A proven intake starting point. Easy to customize for your firm and your practice area.
Need a template for home services, pre-settlement funding, legal marketing handoffs, or another vertical? We’ll build one with you in onboarding.
Intake patterns repeat across industries, but each business needs its own questions, timing, and handoff rules.
Common problems include a slow first response, the wrong channel or timing, and questions that do not fit the service.
need to reach the new lead before the competing firm does. Sign more cases.
need to deliver hot, qualified leads to their firm clients. Renewals depend on it.
need to get to plaintiffs first. Fund more deals.
needs to win RFPs by plugging into firm intake instantly.
need to beat the other guys to the call. Book the job. Get paid.
Kayse Speed-to-Lead includes ready-to-use templates in one engine. Each template is editable, and we can build a custom version for your vertical.
Kayse is built for teams whose intake depends on fast follow-up.
The default cadence is based on the research listed below and can be adjusted for your firm.
391% conversion lift at sub-1-minute response
Source: Velocify
The 5-minute rule. Qualification odds drop sharply after 5 minutes
Source: Harvard Business Review / MIT
90% contact rate by call 6. Most firms stop at call 2
Source: CallHippo
4 to 5 PM is the peak contact window
Source: Convoso
The only platform built for intake-driven businesses that does both inbound AND outbound.
| Capability | Most legal tech | Kayse |
|---|---|---|
| Speed-to-Lead intake templates | Build it yourself | 4 ready on day one (PI, Mass Tort, SSD, Universal) |
| Email first ordering | SMS or voice first | Email first, every time, with call-back invite |
| Multichannel intake workflow | Pick one channel | SMS text + email + voice + push |
| Inbound AI Receptionist 24/7 | Pre-qualify only, then transfer | Always on. Full end-to-end intake. |
| Practice-area specific tone | One generic template | Tuned per practice area |
| Self-healing phone numbers | Bad number, lead goes cold | Kayse finds a working number and keeps the cadence alive |
| Your CRM stays yours | Lock-in. Data hostage. | Plug-and-play. Full exports. |
| Built for intake-driven businesses | Generic B2B sales tooling | Designed for the businesses where every minute of intake counts |
Speed-to-Lead is not about replacing your intake team. It is about putting them on the calls that matter.
Your call. We give you the system. You build the path that works for your firm and your practice area.
Most teams see measurable Speed-to-Lead impact within 90 days of going live. The clock starts after your workflows are built, your team is trained, and Kayse is in production.
Outcomes vary by firm, practice area, lead source, and how aggressively you customize the templates. We will set realistic expectations together in the demo.
Most teams start with Speed-to-Lead intake. The same drag-and-drop builder can then handle reactivation, deadline outreach, and post-resolution follow-up.
Start with intake, then add other workflows in the same builder.
The questions teams ask us most.
30 minutes. We will show you Speed-to-Lead live, walk you through the ready-to-use intake templates, demo the always-on AI Receptionist, and map out what your first 90 days post-launch could look like for your business.
Kayse: AI outreach that gets through.
Faster follow-up for businesses that depend on intake.
Outbound response times depend on contact rules, time of day, telephony conditions, and firm settings. Inbound is always on.