Last modified: April 14th, 2025
1. Introduction
Welcome to Case Connect Group LLC, a company registered in the State of New York, which operates under the business names Kayse, Kayse AI, Kayse.ai, Kayse App, and Kayseapp.com.
“Kayse” TM is a registered trademark of Case Connect Group LLC. We are dedicated to safeguarding your privacy and the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your data when you interact with our client portal app that integrates with third-party applications.
2. Data Collection
2.1 Information Collected from Third-Party Apps We receive the following types of data from user interactions and third-party CRM and practice management apps:
2.2 Information You Provide When you use our app, you may provide additional information such as:
3. Data Usage
We use the data collected for the following purposes:
4. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your data with or under the following circumstances:
5. Data Protection
We implement industry-standard security measures to protect your data, including:
6. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. You may request the deletion of your data at any time by contacting us at support@kayse.ai..
7. User Rights
You have the following rights regarding your data:
To exercise these rights, please contact us at support@kayse.ai.
8. Children
Our Services are not directed to, or intended for, minors (users under age 18). We do not knowingly collect personal data from children. If you have reason to believe that a child has provided personal data to us through the Services, please email us at support@kayse.ai. We will investigate any notification and, if appropriate, delete the personal data from our systems.
9. Additional U.S. state disclosures
Some U.S. state privacy laws require specific disclosures. The following table provides additional information about the categories of personal data we collect and how we use and disclose that information. You can read more about the personal data we collect and where we collect it from in “personal data we collect” above, how we use personal data in “How we use personal data” above, and how we retain personal data in “Security and Retention” below.
Categories of Personal Data
We collect the following types of personal information:
Account Credentials and Payment Information: Including login credentials and billing details.
Use of Personal Data
We use your personal data for the following purposes:
Disclosure of Personal Data
We may share your personal information under the following circumstances:
Depending on where you live and subject to applicable exceptions, you may have the following privacy rights in relation to your personal data:
We do not “sell” personal data or “share” personal data for cross-contextual behavioral advertising, and we do not process personal data for “targeted advertising” purposes (as those terms are defined under state privacy laws). We also do not process sensitive personal data for the purposes of inferring characteristics about a consumer.
Exercising Your Rights. You can exercise privacy rights described in this section by submitting a request to support@kayse.ai.
Verification. In order to protect your personal data from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete personal data. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional personal data for verification. If we cannot verify your identity, we will not be able to honor your request.
Authorized Agents. You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us. Authorized agent requests can be submitted to support@kayse.ai.
Appeals. Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights. To appeal a decision, please send your request to support@kayse.ai.
10. Cookies and Tracking Technologies
Our app may use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our app and updating the effective date.
12. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Case Connect Group LLC
C/O Kayse App
© 2025 Kayse.ai | 1400 Old Country Rd, Suite 305, Westbury, NY 11590
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