Subscription Terms
Last Updated: August 24, 2026
These Subscription Terms are published here so that anyone can read the current version without a login. Your Order Form states the fees, rates, and limits that apply to you; this page carries none of them.
These Subscription Terms apply to orders for Services (as defined below) for Case Connect Group, LLC, d/b/a Kayse.ai (“Kayse”, “we”, “us”, and “our”) by “you”, the “Customer”identified on an Order Form that refers to these Subscription Terms. Each such Order Form, together with these Subscription Terms, and Terms of Use, constitutes the “Agreement”between Kayse and you. The Agreement is effective as of the first Start Date set forth on an Order Form between you and us (the “Effective Date”). The individual who signs, clicks through, or otherwise agrees to an Order Form binds you to the terms and conditions of the Agreement, and you represent and warrant that such individual has been duly authorized by you to do so.
Please read these Subscription Terms carefully before you start to use the Services. By using the Services, logging into your Account, clicking “accept” or “agree” to these Subscription Terms when that option is made available to you, or executing an Order Form with us, you agree to be legally bound by these Subscription Terms and accept our Privacy Policy. If you do not agree to these Subscription Terms, the Privacy Policy, or any other aspect of the Agreement, you are not permitted to, and are prohibited from, accessing or using the Services.
THESE SUBSCRIPTION TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS VARIOUS CONDITIONS, LIMITATIONS, AND EXCLUSIONS OF LIABILITY, INCLUDING IN SECTIONS 8 AND 9, AND AN ARBITRATION CLAUSE IN SECTION 11. BY AGREEING TO THE AGREEMENT, YOU AGREE TO RESOLVE ALL DISPUTES THROUGH BINDING ARBITRATION, WHICH MEANS THAT YOU WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY.
1. DEFINITIONS
As used in the Agreement, the following capitalized terms have the meanings set forth in this Section 1. Any capitalized terms used but not defined in these Subscription Terms shall have the meanings set forth for them in the Order Form or the Terms of Use.
1.1 “Access Credentials” means the usernames, passwords, or other identifiers issued to your Authorized Users so that they can register Accounts on, use, or otherwise interact with the Services.
1.2 “Account” means your or any of your Authorized Users’ accounts that may enable access to or use of some portions of the Services.
1.3 “Active Client” means an Authorized User who is your customer or client and who is a participant in any single Case. If an Authorized User is a participant in more than one Case, such Authorized User shall count as a separate Active Client for each such Case. If more than one Authorized User is a participant in a single Case, each Authorized User shall count as a separate Active Client.
1.4 “App” means the Kayse Client Portal application, through which a firm's clients and prospective clients view their case status, receive updates, upload documents, and communicate with the firm. The App is available as a mobile application on the Apple App and Google Play stores, and as a browser-based version at https://app.kayseapp.com/login. No download is required to use the browser-based version. The App is not the interface a firm's staff uses to administer the Services.
1.5 “Authorized User” means any of your employees, contractors, agents, customers, or clients: (a) to whom you have provided Access Credentials or an invitation to obtain Access Credentials from Kayse; or (b) whom you contact or interact with through the use of the Services.
1.6 “Case” means a litigation, dispute, or other matter in which you represent a customer or client.
1.7 “Confidential Information” means any non-public proprietary or confidential information of the Disclosing Party. Confidential Information includes non-public information regarding the Disclosing Party’s business plans, technologies, software, products, clients, data subjects, processes, investors, or other third-party non-public or proprietary information, whether disclosed or learned of orally or in written, electronic, or other form or media, whether before or after the Effective Date, and whether or not marked, designated, or otherwise identified as “confidential.” For the avoidance of doubt, the Agreement, its pricing terms, information regarding other users of the Services, and non-public features and functionalities of the Services, are Kayse’s Confidential Information. Confidential Information does not include information that: (a) is in the public domain at the time of disclosure; (b) was known to the Receiving Party prior to it obtaining that information from the Disclosing Party and without a breach of the confidentiality obligations in these Subscription Terms; (c) was rightfully obtained by the Receiving Party on a non-confidential basis from a third party with the right to disclose such information; or (d) was independently developed by the Receiving Party without reliance on the Disclosing Party’s Confidential Information.
1.8 “Customer Data” means all of the data and other materials or content (including personal information and the data and other information available via any Non-Kayse Applications you permit to be integrated with the Services) provided by you or your Authorized Users to Kayse, processed by you in connection with the Services, or that is otherwise necessary in order to enable our provision of the Services to you or your Authorized Users.
1.9 “Disclosing Party” means either party that discloses or otherwise makes available any of its Confidential Information to the Receiving Party.
1.10 “Fees” means the Set-Up Fees, Subscription Fees, Usage Fees, Outcome-Based Fees, and any other fees charged by Kayse under the Agreement. The Fees that apply to you, and the units they are measured in, are set forth in each Order Form and are subject to change as provided in the Agreement.
1.11 “Intellectual Property Rights” means any and all patent, copyright, trademark, trade secret, and database rights, and any and all other intellectual property or proprietary rights of any kind, and any and all applications, renewals, extensions, continuations, continuations-in-part, and restorations thereof, now and hereafter existing worldwide.
1.12 “Non-Kayse Application” means any products or services offered by any parties other than Kayse, but which may be available to link to or interoperate with the Services, including native integrations with Litify, Smart Advocate, and Law Ruler, and for customers that use Zapier, additional integrations such as Google (including Gmail and Google Sheets), Clio, Salesforce, HubSpot, text messaging services (such as Slack), data storage services (such as Dropbox), data integrators, and webhooks. Some of these Non-Kayse Applications may require additional third-party services such as Zapier, which are not included in the Services.
1.13 “Order Form” means an order form, online purchase confirmation, or other ordering document entered into between us and you and that references these Subscription Terms.
1.13A “Outcome-Based Fees” means the fees applicable to any part of the Services that your Order Form prices on a defined outcome, as described in Section 2.12.
1.14 “Privacy Policy” means our privacy policy, as it may be updated from time to time, a current copy of which is located at: https://kayse.ai/privacy-policy
1.15 “Receiving Party” means either party that is the recipient or learns of the Disclosing Party’s Confidential Information.
1.16 “Services” means the Website, App, and any content, features, functionalities, and services (including any Kayse proprietary algorithms, dashboards, data models, data structures, weights, reports, intelligence information, software, text, tables, formulas, displays, images, video, and audio) offered on or through the Website or App, as well as any implementation, configuration, training, customization, consulting, or other services we may agree to provide to you from time to time.
1.17 “Set-Up Fee” means the initial one-time fee we charge to you for setting up your Account on the Services.
1.18 “Subscription Fee” means the recurring monthly fees applicable to our provision of the Services to you and your Authorized Users.
1.19 “Subscription Period” means the term of each Order Form beginning on the start date, ending on the end date, and renewing (if applicable) as set forth therein or in Section 6.2.
1.20 “Term” has the meaning set forth in Section 6.1.
1.21 “Terms of Use” means the terms of use that govern you and your Authorized Users use of the Services, as such terms may be updated from time to time as provided therein, a current copy of which is located at https://kayse.ai/terms-of-use. The Terms of Use are hereby incorporated by reference into these Subscription Terms.
1.22 “Usage Data” means data we collect or create regarding your or your Authorized Users’ use of, and interactions with, the Services, including: (a) your or their location, frequency, and duration of interactions with the Services; (b) the manner in which you or they use, customize, or interact with the Services; and (c) any Customer Data that we aggregate and anonymize, such that it does not readily identify you or any third party, including your Authorized Users.
1.23 “Usage Fee” means the fees applicable to our usage-based Services, including SMS text messaging, email, voice AI calling, social media direct messages (DMs), mailed letters, contact enrichment, skip tracing, and local notary or door knocker services. Usage Fees also include any overage charges for additional Services not covered under an Order Form.
1.24 “Websites” means our websites currently located at https://kayse.ai/ and https://kayseapp.com/, including their home pages and all other pages under the same top level domain names, as well as any mobile versions of such websites.
2. PAYMENT TERMS
2.1 Fees You agree to pay all Fees as provided in the Order Form and these Subscription Terms. Following the expiration of any Subscription Period, we may change the Fees applicable to your use of the Services. Except as permitted under Section 12.1, we will provide you notice of any Fee increases at least ninety (90) days prior to the Start Date of the next applicable renewed Subscription Period as set forth in an Order Form. We strive to display accurate Fee information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to the Fees. We reserve the right, but have no obligation, to correct any errors, inaccuracies, or omissions at any time and to cancel any Services arising from such occurrences. All Fees are non-cancelable, non-refundable, and not subject to set-off.
2.2 Set-Up Fees. We will charge your credit card or initiate an ACH transfer for the Set-Up Fee on or around the Start Date listed in an Order Form.
2.3 Subscription Fees. Unless otherwise set forth in an applicable Order Form, Kayse will charge your credit card or initiate an ACH transfer for the Subscription Fees in advance on or around the beginning of every month during the Subscription Period. Where your Order Form calculates Subscription Fees on the number of Active Clients, they are calculated at the start of each month based on the number of Active Clients at that time and are not prorated mid-month for Active Clients that are added or removed during that month.
2.4 Deferred Payment of Subscription Fees (if applicable).
(a) Definitions. As used in this Section: (i) “Deferral Cap” means the amount of Subscription Fees that Kayse will permit you to defer until either a Resolution Event or a Waiver Event occurs, as determined by Kayse in its sole discretion; the initial Deferral Cap may be set forth in an Order Form and may be adjusted by Kayse from time to time in our sole discretion upon notice to you; (ii) “Resolution Event” means the occurrence of a settlement, judgment, award, or other event involving any monetary recovery or other consideration payable to you or any Active Client in a Case; and (iii)“Waiver Event” means the final, non-appealed dismissal of a Case for which no Resolution Event has occurred for any particular Active Client, or the final settlement of a Case for any particular Active Client that does not constitute a Resolution Event.
(b) Deferral Conditions. If explicitly set forth in an Order Form, and if you meet all deferral criteria and satisfy all conditions established by Kayse from time to time, we may permit you to defer payment of all or part of the Subscription Fees for your Active Clients, subject to the Deferral Cap, until either a Resolution Event or a Waiver Event occurs with respect to those Active Clients. Without limiting the foregoing, if Kayse approves deferral pricing for your use of the Services, you acknowledge and agree that, on Kayse’s request or as set forth in an Order Form, you will: (i) maintain at least 2000 Active Clients for the Subscription Period; (ii) provide Kayse with ACH authorizations allowing Kayse to charge your bank accounts on the occurrence of a Resolution Event or once the Deferral Cap is met (including as set forth in Section 2.7); (iii) insert disbursement language into your engagement or disbursement checklists or letters (including with Active Clients) outlining the Fees payable to Kayse; (iv) implement automated webhooks or task hooks into your CRMs/LPMs to ensure deferred Subscription Fees are paid to Kayse automatically on the occurrence of Resolution Event or once the Deferral Cap is met (as applicable); (v) comply with all reasonable audit requests regarding the status of relevant Cases (including as set forth in Section 2.4(e) and 2.11); and (vi) implement any other measures Kayse reasonable requests in order to ensure the proper payment of the deferred Subscription Fees.
(c) CRM/LPM Requirements. In addition to the requirements set forth in Section 2.4(b), if Kayse approves deferral pricing for your use of the Services, you will provide invoices to your Active Clients reflecting the deferred Subscription Fees and create corresponding cost-entries in your CRM/LPM reflecting such deferred Subscription Fees. Such cost-entries will include all of the following information: (i) Cases and Active Clients subject to deferred pricing; (ii) a matter identifier; (iii) charge descriptions; (iv) relevant dates; and (v) the amount of deferred Subscription Fees charged during the prior month of the Subscription Period. To permit Kayse to review and correct (as necessary) any such cost-entries, you shall provide Kayse with “read only” access to your CRM/LPM to view such cost-entries and the corresponding information, or, if such CRM/LPM access is impractical (as determined in Kayse’s sole discretion), provide Kayse with a monthly spreadsheet (in .CSV or .XLSX format) by the tenth (10th) calendar day of each month during the applicable Subscription Period that lists each cost-entry and the corresponding information described in this Section.
(d) Invoices and Payments. While the Subscription Fees are deferred, Kayse will continue to send you invoices reflecting the deferred Subscription Fees. Upon the occurrence of a Resolution Event with respect to an Active Client, all deferred Subscription Fees for that Active Client will become immediately due and payable. If you do not pay us the deferred Subscription Fees, in full, within thirty (30) days of an applicable Resolution Event, we may charge your credit card or initiate an ACH transfer for the full deferred amount. Upon the occurrence of a Waiver Event with respect to an Active Client, Kayse will waive any deferred Subscription Fees for that Active Client. At such time, if any, that the total, aggregate amount of your deferred Subscription Fees exceeds the Deferral Cap, all Subscription Fees incurred in excess of the Deferral Cap must be paid in a timely manner in accordance with the Agreement and will not be deferred. Kayse may pause or cease new deferrals prospectively if you fail to pay any Fees when due hereunder.
(e) Your Representations and Warranties. You hereby represent and warrant that you will inform us immediately after the occurrence of a Resolution Event or a Waiver Event. If we permit you to defer any Subscription Fees, you will provide us, on our request at any time, with information regarding all Active Clients and Cases for which any Subscription Fees are deferred, including: (i) invoices to your Active Clients involved in such Case, which list the Subscription Fees as costs associated with the identified Case; (ii) court dockets, arbitration filings, or other official records showing the relevant status of the Case; and (iii) any other documents or information that we may reasonably request in order for us to verify your eligibility for deferral, the amounts subject to deferral, and whether any Resolution Event or Waiver Event has occurred.
(f) Your Continuing Obligations. You hereby acknowledge and agree that: (i) no termination or expiration of the Agreement will relieve you of your obligations to pay any deferred Subscription Fees; (ii) you will remain responsible and liable for all deferred Subscription Fees following any expiration or termination of the Agreement or an applicable Order Form, to the extent provided in the Agreement; and (iii) only Subscription Fees, and no other Fees or taxes, including Set-Up Fees or Usage Fees, may be deferred under the Agreement or any Order Form.
2.5 Usage Fees. Unless otherwise set forth herein or in an applicable Order Form, Kayse will charge your credit card or initiate an ACH transfer for the Usage Fees in arrears at the end of each month during the Subscription Period. Voice AI minutes are billed at the rates stated in your Order Form. SMS is billed per segment at the rate stated in your Order Form, plus carrier fees. Contact enrichment is billed per attempt at the rates stated in your Order Form. Every other usage-based Service is billed at the rate stated in your Order Form. Usage Fees will be calculated by rounding up to the nearest unit for each of the relevant Services subject to the Usage Fees (e.g., minute, message, or instance of Service). In some cases, Kayse may incur additional costs or expenses related to some Services subject to the Usage Fees. For example only, and without limitation, use of some Services with Authorized Users in certain regions (including, Alaska and the Yukon Territories) may incur extra costs, including for call forwarding. Sending or receiving SMS and MMS messages to/from specific carriers or using any other additional Services such as social media DMs, mailed letters, skip tracing, or local notaries, may also result in extra network or service-provider fees. Kayse will pass all such additional costs, expenses, and charges on to you, and you agree to pay them, as part of the Usage Fees.
2.6 Fees for Other Services. If we agree to perform implementation, training, customization, consulting, or other Services for you, we will set forth the Fees for such Services in an Order Form if they are additional. We will not be obligated to perform any such Services in the absence of an Order Form signed by both parties that describes the Services to be performed and the Fees to be incurred. Professional Services are billed at the hourly rate stated in your Order Form or the applicable Scope of Work, unless that Scope of Work states a fixed price.
2.7 Payment Methods; Invoicing. We accept most major credit cards for the payment of all Fees. You may be required to execute our Credit Card or ACH Authorization Agreement as a condition of using a credit card or your bank account for payment. You represent and warrant that: (a) the credit card or ACH information you supply to us is true, correct, and complete; (b) you are duly authorized to use such credit card or bank account for the payment of all Fees; (c) Fees incurred by you will be honored by your credit card company and that all ACH transactions can be completed as charged (as applicable); and (d) you will pay all Fees and applicable taxes charged to you hereunder according to these Subscription Terms and the applicable Order Form. You hereby agree to recurring billing and authorize us, for the duration of the Subscription Period, to automatically charge your credit card or bank account via ACH transfer for the relevant Fees and taxes according to this Section. If we are unable to effect automatic payment, we will attempt to notify you, and your access to and use of the Services may be terminated or suspended until payment is received. Invoices for the relevant Fees will be made available to you in your Account at the end of each month during the Subscription Period and will reflect all Fees charged to you for the prior month during the applicable Subscription Period, and, if applicable, any deferred Subscription Fees.
2.8 Late Payments. If you fail to make any payment when due, or we are unable to charge your credit card or an ACH transfer fails as set forth in this Section, then, in addition to all other remedies that may be available to Kayse: (a) we may charge interest on the overdue amounts at the rate of 1.5% per month or the highest rate permitted by law, whichever is less, from the due date of the payment until the amount is paid in full; (b) you shall reimburse us for all reasonable costs we incur in collecting any late payments or interest (including attorneys’ fees); and (c) we may suspend your access to the Services until all overdue amounts have been paid. If you dispute any portion of the Fees billed to you, you must notify us in writing by identifying the specific Fees that you dispute, within sixty (60) days from the billing date, or the Fees shall be deemed correct.
2.9 Taxes. All Fees and other amounts payable by you are exclusive of taxes and similar assessments. Without limiting the foregoing, you are responsible for all sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any federal, state, or local governmental or regulatory authority on any amounts payable by you hereunder.
2.10 Discounts and Promotions. From time to time we will share current information about our promotions, sales, or discount code offers. Any promotion code or offer provided by us may not be used in conjunction with any other promotion code or offer, past or present. Introductory offers are only available to new users of the Services, except where expressly stated otherwise. Unless otherwise specifically set forth in the terms of any promotion, all pricing, promotions, or discounts will apply to the initial Subscription Period only, and renewal of promotional or one-time priced Services, and any renewal of any Subscription Periods will be charged at the Fees in effect at the time of the renewed Subscription Period.
2.11 Audit. You shall maintain adequate books, records, and back-up documentation to allow Kayse to verify your compliance with the Agreement or the status of any Case. Such records shall be maintained for a period of at least three (3) years after the termination or expiration of the Agreement, unless a longer period of time is required by applicable law. We may audit and/or inspect the applicable records upon reasonable notice to you, as reasonably necessary to verify your compliance with the Agreement or check the status of any Case. If the audit or inspection reveals any material breach of the Agreement, then in addition to any other remedies available to us, including remedying any underpayment by you, you shall pay for the costs of the audit and inspection.
2.12 How Fees Are Calculated.
Fees. Fees for the Services may be charged as a recurring subscription fee, as usage-based fees, as fees based on a defined outcome, or as a combination of these. The fees that apply to you and the units they are measured in are stated in your Order Form.
Outcome-based fees. Where your Order Form prices any part of the Services on an outcome, these rules apply.
- What is billable. For Ghost Client Reactivation, a billable outcome occurs when a client who had stopped responding to you is brought back into a two-way conversation by Kayse and then completes something your firm asked for — confirms contact details, completes a form, returns a document, or accepts a warm transfer to your team. A single one-word reply is not enough.
- What is never billable. Voicemail, wrong numbers, disconnected numbers, and hang-ups are never charged. There is no charge for a client who does not respond.
- Once only. One client can produce at most one billable reactivation, ever. If the same client stops responding again within ninety (90) days, bringing them back a second time is free.
- Your budget. Order Forms that include reactivation carry a prepaid budget, billed at the start of each Subscription Period. Reactivations draw down that budget before anything further is billed. Unused budget does not carry past the end of that Subscription Period.
- Voice minutes. A minute allowance is included for each reactivation billed, pooled across your campaign. Minutes above the pool are billed at your usual rates.
- Your spending limit. You may set a monthly limit on reactivation fees and change it at any time. When the limit is reached, Kayse stops starting new outreach for the rest of that month. Conversations already underway are finished and are billable, because Kayse will not abandon your client mid-conversation. Inbound answering, intake, and the Client Portal are never paused by a spending limit.
- Rejecting one. If a reactivation does not meet the standard above, tell Kayse within the window stated in your Order Form and it is credited. You do not have to justify it.
- Campaigns and your opt-out. Reactivation campaigns run in stages across months. Where your Order Form includes a 90-day opt-out, launching a reactivation campaign ends that opt-out. Speed-to-Lead, intake, Client Portal use, and re-engagement of prior non-converted leads do not.
The per-client rate, the prepaid budget, the minute allowance, and the rejection window are each as stated in your Order Form.
3. ACCESS TO THE SERVICES; LIMITED LICENSE
3.1 Order Forms; Terms of Use. Each time you would like to receive Services from Kayse, you will enter into an Order Form with Kayse. Following the execution of an Order Form, we will make the Services set forth therein available to you under the terms of such Order Form and as set forth in these Subscription Terms, including the Terms of Use.
3.2 Limited License. Subject to your compliance with the Agreement, including with the restrictions provided in this Section and the Terms of Use, we hereby grant to you, during the applicable Subscription Period, a limited, non-exclusive, revocable, non-assignable, non-sublicensable, non transferrable license to: (a) use the Services to communicate with and collect information from Authorized Users for administration of any Case in which you and such Authorized Users are participants, in accordance with the Terms of Use; and (b) issue Access Credentials to Authorized Users for their access to the Services as permitted in the Terms of Use. There are no implied licenses. You may only use the Services in compliance with the Terms of Use. All other uses are prohibited. You may not provide access to the Services to, and may not communicate with, any third parties, other than Authorized Users, whether in the manner of a service bureau, outsourcing provider, or otherwise. Other than as expressly granted in the Agreement, no right, title, or interest in or to the Services is transferred to you, and all rights not expressly granted are reserved by Kayse. Any use of the Services not expressly permitted under the Agreement is a material breach of the Agreement and may violate applicable laws, including Intellectual Property Rights laws.
3.3 Authorized Users. You understand and agree that you will be responsible for distributing Access Credentials to Authorized Users so that such Authorized Users may register Accounts and otherwise access and use the Services. Some portions of the Services may not be available to you or your Authorized Users until you or they have registered an Account on the Services. You hereby acknowledge and agree that: (a) you will be responsible for any and all acts, omissions, and obligations of your Authorized Users, as if they were your acts, omissions, and obligations, including any compliance obligations under the Agreement; and (b) we may have additional agreements directly with your Authorized Users, including under the Terms of Use, and that nothing in the Agreement will limit, abridge, modify, or amend our rights under such agreements. We and you will have the ability to access, monitor, use, modify, withhold, or disclose any Customer Data associated with your or any Authorized User’s Account and to control Authorized User’s access to and use of the Services. We and you will also have the ability to control your and your Authorized Users’ Account settings and to remove or disable any Services or Non-Kayse Applications from your or your Authorized Users’ Account.
3.4 Account Security. You must treat all Access Credentials, including those of your Authorized Users, as confidential, and you must not disclose such Access Credentials to any other persons. You acknowledge that your Account is personal to you and you agree not to provide any other person with access to all or any part of the Services, including through your Account, except for Authorized Users. You agree to notify us immediately of any unauthorized access to or use of any Access Credentials or any other breach of security relating to your Account. We have the right to disable any Access Credentials, at any time in our sole discretion for any or no reason, including if, in our opinion, you or an Authorized User has violated any provision of the Agreement.
4. CUSTOMER DATA AND USAGE DATA
4.1 Your Representations and Warranties Regarding Customer Data. You represent and warrant that you either own, or have obtained and will maintain for the duration of the Term, all consents, authorizations, permissions, and licenses, including from Authorized Users, that are necessary to permit us to use, all Customer Data. You further represent and warrant that the Customer Data does not and will not infringe, misappropriate, or otherwise violate any rights of any third party (including Intellectual Property Rights, proprietary rights, or privacy rights), or violate any applicable law.
4.2 Customer Data, Usage Data, and Feedback. Each party’s rights and responsibilities with respect to Customer Data, Usage Data, and Feedback (as defined in the Terms of Use) are described in the Terms of Use. You shall ensure that your Authorized Users are aware of, and accept, the Terms of Use and the terms of our Privacy Policy.
4.3 Lawful Basis and Lead Sources. Without limiting Section 4.1, you agree not to use the Services:
- To send communications to any person you do not hold a lawful basis to contact through the channel used.
- To upload, import, or process any list of leads or contacts that you bought, rented, licensed, shared, or received from a third party, whatever consent that third party says accompanies it.
- To send communications to a person who has revoked consent, opted out, replied STOP, or asked not to be contacted.
4.4 Responsibility for Communications. You, not Kayse, decide who is contacted through the Services, when, and on what basis, and you are responsible for complying with the laws that govern those communications. Features described as controls or safeguards — including calling-hour limits, opt-out handling, and consent records — are provided as a convenience and do not transfer that responsibility to Kayse.
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Our Intellectual Property Rights. The Services are subject to protection by Intellectual Property Rights as further described in the Terms of Use. You acknowledge that Kayse and its licensors (excluding you and your Authorized Users) own all right, title, and interest in and to the Services (including the design, selection, and arrangement of any elements included in the Services), including all related Intellectual Property Rights.
5.2 Your Marks. You hereby grant to Kayse a worldwide, perpetual, revocable, nonexclusive, transferable, sublicensable (including through multiple tiers), royalty-free right and license to post, display, and use your name, logo, trademarks, and service marks (“Your Marks”) on the Websites, in the App, in marketing, promotional, and advertising materials (including on Kayse’s social media pages), and in any other electronic communications, including in connection with a list of any other organizations that are clients or customers of Kayse. If you would like Kayse to stop using Your Marks at any time, you must send a notice to Kayse at the contact information listed in the Terms of Use. Following Kayse’s receipt of such notice, Kayse will use reasonable efforts to remove Your Marks from the Websites and App, and will cease using Your Marks in marketing, promotional, and advertising materials (including on Kayse’s social media pages); provided that, Kayse has no obligation to remove Your Marks from any archived versions of the Websites or App, or from posts on Kayse’s social media pages made prior to Kayse’s receipt of your notice under this Section.
6. TERM AND TERMINATION
6.1 Term. The Agreement commences on the Effective Date and will continue, unless earlier terminated as set forth herein, until all Order Forms have expired or have been terminated (the “Term”).
6.2 Subscription Periods. Each Order Form will set forth the applicable Subscription Period, which shall continue until it expires or is terminated in accordance with these Subscription Terms and the applicable Order Form. Unless otherwise specified in the applicable Order Form, each Subscription Period shall automatically renew for successive one (1) year terms, unless either party gives notice to the other party of its intention not to renew at least sixty (60) days prior to the end of the then-current Subscription Period, or you terminate after a Fee increase under Section 2.1. YOU ARE SOLELY RESPONSIBLE FOR TERMINATING YOUR ACCOUNT. WE ARE NOT RESPONSIBLE FOR YOUR FAILURE TO PROPERLY TERMINATE YOUR ACCOUNT OR FOR ANY CREDIT CARD OR OTHER CHARGES OR FEES YOU INCUR AS A RESULT OF YOUR FAILURE TO PROPERLY TERMINATE YOUR ACCOUNT AND THE AGREEMENT.
6.3 Suspension; Termination. Without limiting any other provision in the Agreement, we may, without notice and without incurring any obligations or liabilities to you or any Authorized User, suspend, terminate, or otherwise deny you or any Authorized User access to or use of all or any part of the Services at any time, with or without cause, including if: (a) Kayse receives a judicial or other governmental demand (including an order, subpoena, or law enforcement request) that, or any applicable law or change thereto (including any laws governing the use of artificial intelligence), requires (in Kayse’s sole discretion) Kayse to cease providing the Services, whether permanently or temporarily; or (b) you or any of your Authorized Users have: (i) failed to comply with any applicable term of the Agreement (including any failure to pay Fees once they have become due and owing) or the Terms of Use; or (ii) accessed or used the Services beyond the scope of the rights granted under the Agreement or the Terms of Use, for an unauthorized purpose, or in any manner that does not comply with Kayse’s instructions or requirements. If we terminate the Agreement without cause, we will use reasonable efforts to give you thirty (30) days’ notice. This Section does not limit any of Kayse’s other rights or remedies, whether at law, in equity, or under the Agreement.
6.4 Effect of Termination. Termination of an Order Form will not terminate any other Order Form; however, termination of the Agreement will automatically terminate all Order Forms then in effect. Subject to Section 6.5, following the expiration or termination of any Order Form for any reason: (a) you shall pay Kayse all Fees that have become properly due and owing prior to the effective date of termination, and your obligation to pay any Fees that have been deferred as provided in Section 2.4 of these Subscription Terms shall continue, unaffected, until a Resolution Event or Waiver Event occurs, as provided therein; (b) Kayse shall have no obligation to provide, and you will immediately cease the use of, all Services provided under all terminated or expired Order Forms; and (c) any rights or licenses Kayse has granted to you with respect to the Services provided under the terminated or expired Order Forms will immediately terminate.
6.5 Data Retention. Following the expiration or termination of the Agreement for any reason, Kayse will use reasonable efforts to: (a) provide you, on request, with fifteen (15) days to access your Account and download and/or export Customer Data; and (b) delete all Customer Data within ninety (90) days; except for such Customer Data or other information that: (i) may be retained in automated back-up systems, subject to Kayse’s data retention policy; (ii) Kayse may be required to retain to comply with all applicable laws and reporting requirements; and (iii) related to any Fees that may be deferred by Kayse as provided in the Agreement, to enable Kayse to monitor and confirm when payment is due. You are solely responsible for maintaining back-ups of all data, including Customer Data, stored or otherwise available on the Services.
6.6 Survival. All definitions and provisions of the Agreement that are intended to survive its termination, whether by their nature or express terms, shall survive, including Sections 1, 2, 4 (including 4.3 and 4.4), 5, 6.4, 6.5, 6.6, 7 through 11, and 13.
7. CONFIDENTIALITY
7.1 Restrictions. In the course of performing the Agreement, the parties may exchange Confidential Information. The Receiving Party will hold, in strictest confidence, all of the Disclosing Party’s Confidential Information using the same degree of care it uses to protect its own confidential information, but in no event less than a reasonable degree of care, and will not disclose Confidential Information to any third party without the Disclosing Party’s prior written consent, except to its employees and contractors who have a need to know for purposes of the Agreement and are bound by obligations of confidentiality at least as protective of the Confidential Information as this Section, or as permitted in Section 7.2. The Receiving Party will not use the Confidential Information except to exercise its rights or perform its obligations under the Agreement. The Receiving Party will notify the Disclosing Party of any unauthorized or improper disclosure, use, reproduction, or transmission of Confidential Information promptly after it becomes aware thereof and will cooperate with the Disclosing Party in its efforts to limit or prevent any such unauthorized or improper disclosure, use, reproduction, or transmission. The Receiving Party will be responsible and liable to the Disclosing Party for compliance with the terms of this Section by any persons directly or indirectly receiving Confidential Information from the Receiving Party.
7.2 Permitted Disclosures. The Receiving Party may disclose Confidential Information to the limited extent required under an order of a court or other governmental body, or as necessary to comply with applicable law; provided that, the Receiving Party: (a) provides the Disclosing Party with prior written notice of such disclosure (to the extent permitted under applicable law); (b) cooperates with the Disclosing Party in its efforts to limit such disclosure, including to obtain a protective order; and (c) discloses only that portion of the Disclosing Party’s Confidential Information subject to the disclosure requirement.
7.3 Return of Confidential Information. On the Disclosing Party’s request at any time, and on the expiration or termination of the Agreement, the Receiving Party will destroy, or if instructed, return to the Disclosing Party, all copies of any of the Disclosing Party’s Confidential Information in the Receiving Party’s possession or under its control, and will immediately cease its use of any such Confidential Information, except as necessary to fulfill the purposes of the Agreement. The Receiving Party will continue to be bound by its confidentiality, nonuse, and nondisclosure obligations set forth in this Section for as long as any Confidential Information remains confidential and does not fall into any of the express exceptions to Confidential Information listed in Section 1.7.
8. DISCLAIMERS
8.1 No Warranties. YOU UNDERSTAND THAT THE SERVICES AND ANY RESULTS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, ARISING THROUGH COURSE OF PERFORMANCE, OR OTHERWISE. YOUR USE OF THE SERVICES AND ANY RESULTS OBTAINED THROUGH THE SERVICES ARE AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING BUT NOT LIMITED TO ALL IMPLIED OR STATUTORY WARRANTIES OF TITLE, MERCHANTABILITY, QUIET ENJOYMENT, NON INFRINGEMENT, ACCURACY, QUALITY, AND FITNESS FOR PARTICULAR PURPOSE. WE DO NOT WARRANT THAT: (A) THE SERVICES OR RESULTS OF THE SERVICES WILL BE ACCURATE, RELIABLE, COMPLETE, TIMELY, OR ERROR-FREE; (B) THAT DEFECTS OR ERRORS WILL BE CORRECTED; (C) ACCESS TO THE SERVICES WILL BE UNINTERRUPTED OR SECURE; (D) THE SERVICES, THE EQUIPMENT THAT MAKES THE SERVICES AVAILABLE, OR ANY MATERIALS DOWNLOADED OR DOWNLOADABLE FROM THE SERVICES, ARE SECURE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (E) THE SERVICES OR ANY RESULTS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS, REQUIREMENTS, OR EXPECTATIONS. WE DISCLAIM ALL EQUITABLE INDEMNITIES.
8.2 Technical Disclaimers. WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA (INCLUDING CUSTOMER DATA), OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES, OR TO YOUR DOWNLOADING OF ANY MATERIAL OR DATA POSTED ON THE SERVICES, OR TO ANY OTHER WEBSITE, DATA, OR MATERIAL LINKED TO OR ACCESSIBLE FROM THE SERVICES, INCLUDING ANY NON-KAYSE APPLICATIONS.
8.3 Exclusions. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
9. LIMITATION ON LIABILITY
9.1 Consequential Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL KAYSE OR OUR PARENTS, SUBSIDIARIES, AFFILIATES, OR OTHER RELATED COMPANIES, OR OUR OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, SUPPLIERS, EMPLOYEES, AGENTS, CONTRACTORS, OFFICERS, OR DIRECTORS (COLLECTIVELY, THE “KAYSE PARTIES”) BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY DAMAGES WHATSOEVER RELATING TO OR RESULTING FROM LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA (INCLUDING CUSTOMER DATA), OR EMOTIONAL DISTRESS, AND WHETHER BASED IN TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, SUCH DAMAGES WERE FORESEEABLE, OR ANY REMEDY OTHERWISE FAILS IN ITS ESSENTIAL PURPOSE.
9.2 Limitation of Liability. IF, FOR ANY REASON, ANY KAYSE PARTY SHALL BE FOUND TO BE LIABLE UNDER THE AGREEMENT, THEIR AGGREGATE LIABILITY TO YOU OR ANY OTHER PARTY OR PARTIES CLAIMING WITH, UNDER, OR THROUGH YOU, FOR ANY AND ALL CLAIMS, SHALL BE LIMITED TO THE GREATER OF: (A) THE AMOUNT OF THE FEES ACTUALLY PAID BY YOU TO KAYSE UNDER THE ORDER FORM GIVING RISE TO SUCH LIABILITY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE FIRST SUCH CLAIM WAS ASSERTED; OR (B) ONE-HUNDRED THOUSAND DOLLARS ($100,000 USD).
9.3 Exclusions. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
9.4 Contractual Limitations Period. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR FROM THE DATE THE CLAIM OR CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
10. INDEMNIFICATION
10.1. You agree to defend, indemnify, and hold harmless the Kayse Parties from and against any and all actual or threatened demands, actions, suits, proceedings, or other claims (collectively “Claims”) and any related liabilities, damages, losses, costs, penalties, fines, and settlements (including reasonable attorneys’ and experts’ fees) arising out of or relating to your or your Authorized Users’: (a) violation of the Agreement; (b) use of, or activities in connection with, the Services; (c) Customer Data or Feedback; or (d) violation of any law or the rights of a third party, including Intellectual Property Rights, proprietary rights, or privacy rights. We may assume the exclusive defense and control of any Claim for which you are required to indemnify any Kayse Party under this Section, and you agree to cooperate, at your expense, with our defense of such Claims. If we do not assume the defense of any Claim subject to this Section, you will assume the defense and control of such Claim at your sole cost and expense; provided that, in such case, we may participate, at our sole cost and expense, in such defense with counsel of our own choosing. You may not settle any Claim that you control the defense of without our prior written consent. We will use reasonable efforts to notify you within a reasonable amount of time after becoming aware of any Claim subject to this Section.
11. GOVERNING LAW AND DISPUTES
11.1 Governing Law. All matters relating to the Services or the Agreement, and any dispute or claim between the parties arising out of or related to the Services or the Agreement (in each case, including non-contractual disputes or claims) (each, a“Dispute”), shall be governed by and construed in accordance with the internal laws of the State of New York and applicable federal law, without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction), except as provided below with respect to the Federal Arbitration Act.
PLEASE READ THIS SECTION CAREFULLY. YOU AND KAYSE ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
11.2 Escalation. If you have any Dispute against us you agree to first try to resolve such Dispute informally and in good faith by contacting us and providing us with the following information in writing to the address listed in the Terms of Use: fair notice of your identity, a description of the nature and basis of your Dispute, and the relief you are seeking, including the specific amount of any monetary relief you are seeking. Such information cannot be combined with any information applicable to any other of your Disputes or Disputes of any other parties. The parties will work together in good faith to resolve such Dispute for sixty (60) days following Kayse’s receipt of the applicable information. If a party’s Dispute is not resolved within such sixty (60) day period, only then may you or we may commence arbitration proceedings in accordance with this Section 11. Before commencing any arbitration proceedings under the Agreement, a party must first send to the other a written notice of their intent to file an arbitration (“Arbitration Notice”). Your Arbitration Notice to us must be sent to our address provided in the Terms of Use. We may provide the Arbitration Notice to you using any contact information you have provided to us, including through your use of the Services, or through your Account. Neither party shall initiate arbitration until the escalation process set forth in this paragraph is complete and until they have provided an Arbitration Notice to the other party.
11.3 Arbitration. Except as set forth in Section 11.4, any Dispute that is not settled between the parties pursuant to the escalation process set forth in Section 11.2, including regarding the scope of this agreement to arbitrate, shall be decided by confidential, binding arbitration to be administered by JAMS or its successor organization (“JAMS”) in accordance with JAMS’ then-current Comprehensive Arbitration Rules and Procedures for commercial contracts. The parties agree that the arbitration shall take place in New York County, New York, unless otherwise mutually agreed, and before a single neutral arbitrator. The parties shall mutually agree on an arbitrator, provided that if the parties cannot agree on an arbitrator within ten (10) days, each party will submit to the other a list of three (3) potential arbitrators. Each party will have the right to strike one (1) name from the other party’s list, and then each party will rank each remaining arbitrator on the combined list (with any duplicate names listed once) with “1” being the highest rank. The arbitrator with the lowest total combined score (and therefore the highest ranking) shall be the arbitrator. In the event of a tie, JAMS will choose the arbitrator from among the list of tied arbitrators. In rendering the award, the arbitrator shall apply the governing law set forth in Section 11.1, except that the interpretation and enforcement of this arbitration provision shall be governed by the Federal Arbitration Act. The arbitrator shall be empowered to award the prevailing party any remedy available at law or in equity not specifically precluded by the Agreement, including without limitation injunctive or declaratory relief and attorneys’ fees. The award entered or decision made by the arbitrator shall be final and non appealable, and judgment may be entered upon it in accordance with applicable laws in any court having jurisdiction thereof. The parties agree that the existence, conduct, and content of any arbitration hereunder shall be deemed to be the Confidential Information of both parties, except that they may be disclosed in confidence to legal counsel, accountants, banks and other actual or bona fide potential financing sources or acquirers, and their advisors having a reasonable need to know, solely in connection with complying with information requests associated with actual or bona fide prospective financial or acquisition transactions, subject to customary obligations of non-disclosure, non-use, and safe-keeping. Either party also may disclose an arbitration award to a court in order to secure confirmation or enforcement of same.
11.4 Equitable Relief. Notwithstanding the foregoing, you hereby acknowledge and agree that your actual or threatened breach of the Agreement or violation of our Intellectual Property Rights will cause irreparable injury to us for which monetary damages would not an adequate remedy. Accordingly, we are entitled to seek specific performance or other injunctive or equitable relief, without any obligation to post any bond, in any court with competent jurisdiction, to limit, remedy, or mitigate the effects of any such breach or violation. Our rights under this Section are in addition to and not in lieu of any other remedy available to us under the Agreement, at law, or in equity.
11.5 Collection of Undisputed Fees. Notwithstanding Sections 11.2 and 11.3, we may bring an action in any court of competent jurisdiction to collect any Fees that you have not disputed in writing under Section 2.8.
12. CHANGES
12.1 Changes to the Agreement. We reserve the right to update, add, remove, or otherwise change (in whole or in part) these Subscription Terms, including the Fees, from time to time in our sole discretion to address: (a) applicable federal, state, local, or international statutes, regulations, rules, orders, treaties, or other laws (including new ones and changes thereto); (b) industry practices and standards, including regarding privacy, information security, and artificial intelligence; and (c) other changes materially affecting Kayse’s trade or business practices or those of other similarly situated vendors and service providers, including to avoid, remedy, or mitigate the effects of any Force Majeure Event (as defined below). If we make any material changes to these Subscription Terms, we will notify you through reasonable means, including (in our discretion) by using any contact information that you have provided to us through the Websites, App, or your Account. Any changes to these Subscription Terms will be effective thirty (30) calendar days after we provide notice to you of such change; however, changes we make to comply with Section 12.1(a) will be effective upon notice. All changes will be effective immediately for new subscribers to the Services. Your continued use of the Services following the applicable notice periods, or you continued payment of the Fees following a change to these Subscription Terms, will mean that you accept those changes. We will not be liable to you for the effect that any changes to these Subscription Terms may have on you after the applicable notice period or after you have accepted the updated Subscription Terms. The “Last Updated” date above reflects the last time these Subscription Terms were updated.
12.2 Changes to the Services. We reserve the right to suspend, discontinue, update, or otherwise change all or any portion of the Services for you and your Authorized Users as provided in the Terms of Use. We will use our commercially reasonable efforts to minimize any disruption, inaccessibility, and/or inoperability of the Services, whether scheduled or not.
13. MISCELLANEOUS
13.1 Publicity. You may not issue press releases or any other public announcement of any kind relating to the Agreement or the Services without Kayse’s prior written consent. Except as set forth herein, including in Section 5.2, neither party may use the names, logos, trademarks, service marks, or trade names of the other party without the prior written consent of the other party or as otherwise permitted by applicable law.
13.2 Relationship of the Parties. The Agreement does not create a partnership, joint venture, employment, agency, or fiduciary relationship between you and Kayse or any Kayse Party. Kayse and you are independent contractors and neither party will have the power to bind the other or to incur obligations on the other’s behalf without the other party’s prior written consent.
13.3 No Third-Party Beneficiaries. The Agreement is intended for the sole benefit of the parties to the Agreement and their respective successors and permitted assigns, and nothing in the Agreement, express or implied, is intended to or shall confer upon any other person any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of the Agreement.
13.4 Assignment. You may not assign, delegate, or transfer your rights or obligations under the Agreement without our prior written consent; a merger, reorganization, or change in control affecting you shall be deemed an assignment for this purpose. We may freely assign, delegate, or transfer any of our rights or obligations under the Agreement in our sole discretion and without restriction or further obligation to you. Any purported assignment in violation of this Section shall be null and void. Subject to the foregoing, the Agreement shall inure to the benefit of each parties’ respective successors and assigns.
13.5 Waiver and Severability. No waiver by Kayse of any term or condition set out in the Agreement shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Kayse to assert a right or provision under the Agreement shall not constitute a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized Kayse representative. If any provision of the Agreement is held by a court or other tribunal of competent jurisdiction or an arbitrator to be invalid, illegal, or unenforceable for any reason, such provision shall be deemed revised so as to effectuate the intent of the parties to the maximum extent possible and the remaining provisions of the Agreement will continue in full force and effect.
13.6 Interpretation. The headings used in the Agreement are included for convenience only and will not limit or otherwise affect the interpretation of the Agreement. Any ambiguities in the interpretation of the Agreement shall not be construed against the drafting party. The term “including” and any variation thereof means “including without limitation” and each variation of a defined term has the meaning the context requires.
13.7 Force Majeure. Kayse shall not be liable for any failure or delay in its performance or equipment or any other matter due to causes beyond its reasonable control, including: acts of God, pandemic, fire, flood, hurricanes, or other catastrophes; any statute, regulation, rule, order, treaty, or other law or any direction, action, or request of any governmental entity or agency, or any civil or military authority; national emergencies, insurrections, riots, wars or hostile attacks; unavailability of rights-of-way or materials; or strikes, lock-outs, work stoppages, or other labor difficulties; equipment malfunction, power failures, denial-of-service attacks, or failure of the Internet (each, a “Force Majeure Event”).
13.8 Entire Agreement; Order of Precedence. The Agreement, including the applicable Order Form, these Subscription Terms, the Terms of Use, and any other of our terms or policies that are linked to or referenced in them, constitute the sole and entire agreement between you and Kayse regarding the Services and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services, including any non-disclosure or confidentiality agreements we may have entered into with you prior to the Effective Date and in anticipation of you receiving the Services hereunder. To the extent there is any conflict among the foregoing documents, which are part of the Agreement, then such documents will control in the following order of precedence: the applicable Order Form, these Subscription Terms, the Terms of Use, and any other terms referenced in them or that that reference them. For clarity, the Terms of Use also form a separate agreement between us and your Authorized Users, and nothing in the Agreement will affect our rights under the Terms of Use with respect to those Authorized Users.
13.9 Amendment. Kayse may amend these Subscription Terms as provided in Section 12 and other parts of the Agreement as set forth in the Terms of Use. You cannot amend the Agreement except through a mutual, written agreement signed by you and an authorized representative of Kayse that expressly states that it is amending the Agreement. Kayse will not be bound by any different or additional terms or conditions contained in any of your purchase orders, acknowledgment forms, or other standard documents, whether or not such documents are acknowledged or accepted by Kayse.
Previous versions
This is the first version of the Subscription Terms published at this address. Each later version will remain reachable here at its own dated URL.