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AI INTAKE FOR PLAINTIFF LAW FIRMS

More signed cases.
Fewer lost
clients.

Kayse reaches out to every new lead in about a minute, day or night, so you wake up to booked consults and signed retainers.

Running mass tort or SSD cases? Kayse also reaches signed clients who went quiet.

Run your intake in KayseOne system. One bill.
Or keep your intake CRMKayse works behind it.

Your intake CRM or alongside yours Voice AI, SMS text & email

WORKS WITH
Litify Matters SmartAdvocate Law Ruler and 40+ more through Zapier
Kayse / WorkflowsInteractive example
Built around your firm’s rules

A new lead. A clear next step.

AM
Alex MorganPersonal injury · New inquiry
New lead received from your CRM
  1. Text and email, right away

    “Thanks for reaching out. We will call you in about 1 minute.” The email carries your intake form link too.

  2. Voice AI is designed to call within minutes

    Picks the right intake form for the case type. Asks your questions. Finds the right fit.

  3. Fit? Your team gets the call

    Office open: a live warm transfer. Office closed: Kayse can book a time on your calendar. You set which.

  4. No answer? Kayse keeps going

    Up to 5 calls on day one. One touch a day for 14 days, with your intake form link. Form comes back? Kayse can book the call.

Qualified lead → warm transfer to your intake team
Illustrative workflow · Sample data
Your data is yours. Kayse does not use it to train AI.

BUILT FOR THE FIRMS THAT FIGHT FOR PEOPLE.

  • The Pulaski Law Firm
  • Krause + Kinsman
  • AWKO
  • DeMayo Law
  • Reich & Binstock
Read the campaign results
WHY KAYSE IS DIFFERENT

Most intake software is like a horse and buggy with an AI agent bolted to the front.
Kayse is the flying car.

It was built when intake meant a telephone and a legal pad. Kayse was built around the AI agent. It does not make the chase faster. It ends it.

The lead who found you at 7:30 PM gets a text, an email and a call in about a minute, then is screened and booked, e-signed or set for a callback. Your team walks in to booked consults and signed retainers, not a pile of leads to chase.

Most AI only answers the phone. Kayse answers it and makes the call.

Swipe or scroll horizontally to compare all three columns. →

Phone-only AI, most AI tools, and Kayse
Phone-only AI Most AI tools Kayse
Waits for the phone to ring. Work one conversation at a time. Dials out. Texts. Emails. Then does it again.
Asks a few questions. Transfers to a person. Stop after the first try. Keeps trying for 14 days, inside your calling-hour rules.
Cannot help the lead who never called. Are built around one person, one call. Runs one campaign across thousands of clients at once. Reports who is still missing.
If the caller hangs up, that is the end. Send a form link and stop. Sends your intake form by SMS text and email. When it comes back, thanks the lead and can book the warm transfer or appointment.
Does not know your signed clients went quiet. Do not chase a client who stopped responding. Finds ghost clients, confirms their contact details, and warm transfers them to your team.

Answers and reaches out.

The AI Receptionist answers your main line 24/7/365 and runs your intake. Kayse also reaches out to every new lead in about a minute. One AI Agent does both.

14 days of follow-up, not one try.

No answer? Kayse keeps going with calls, texts and emails for 14 days, with your intake form link in each message, until the lead books, signs or talks to your team.

Guardrails that lower the risk.

Your firm approves the questions, scripts and handoffs. AI disclosure on calls is built in. When someone says stop, Kayse stops the way they asked, and every call, text and email is logged. Outreach also follows allowed calling hours.

Kayse checks its own outbound numbers through the day to lower the chance they get flagged as spam. Your firm owns its compliance program.

TWO JOBS. ONE PLATFORM.

Less chasing.
More cases moving.

Your team should be moving cases forward. Kayse does the chasing that gets in the way. It has two jobs. Speed-to-Lead comes first.

SPEED-TO-LEAD

Reach new leads in about 1 minute. Keep going for 14 days.

You paid for that lead. Right now they are talking to other firms too. Kayse texts and emails them right away, then calls in about 1 minute. One AI agent covers the case types you take, and picks the right intake form on the call. A fit? Warm transfer to your team, live. No answer? Kayse keeps going for 14 days, with your intake form link in each message. When a form comes back, Kayse thanks them and can book the warm transfer or a time with your team, following the rules you set.

Outreach follows your consent, calling-hour and frequency rules.

Explore Speed-to-Lead

GHOST CLIENT REACTIVATION

A quiet client should not mean a lost case.

Signed clients go quiet. Phones change. Life gets busy. Then a fact sheet deadline hits and you cannot find them. Kayse runs one campaign across your whole docket, thousands of clients at once, by Voice AI, SMS text and email. It confirms their current contact details. It helps them finish the fact sheet, send the missing document, or make the settlement election. Then it warm transfers them to your team. And it reports who is still missing.

Built for long-running mass tort and SSD cases, and for deadline work like deficiency cures.

Explore Ghost Client Reactivation

KAYSE SIGN: THE FINISH LINE FOR BOTH

Keep the momentum through the signature.

Both jobs end with a signature. Kayse Sign sends the retainer or release by SMS text and email, shows you where signing stalls, reminds on day 1 and day 3, and has the AI call to help on day 7. Signed documents stay attached to the case and push to your CRM.

Included with select plans. Available as an add-on for others. Send limits apply.

Explore Kayse Sign
AFTER THE SIGNATURE, THE WORK KEEPS GOING.

Stay connected.
For the life of the case.

Give clients a place to check in, get updates, and take the next step. Give your team fewer status calls to chase.

One place for the next stepCase updates, documents & signatures
Kayse mobile client portal showing case updates and messages
A familiar face. Your firm’s brand.Keep your client relationship personal
YOUR FIRM. THEIR POCKET.

A better client experience.
A lighter load for your team.

A branded client portal connects the conversations, documents, and updates that keep a case moving. A client who can check their own case does not go quiet as often. And when one does, Kayse already has the conversation to restart.

  • Share case updates without another phone call
  • Collect documents in one place
  • Help clients find their next step
Watch a real firm’s welcome video
REAL NUMBERS. TWO PROBLEMS.

The money is already in your lead list
and your case list.

Most firms lose leads in the first hour and do not find out. Most mass tort dockets have clients nobody can reach. Both problems have numbers.

SPEED-TO-LEAD
  • 78%of cases go to the first firm that responds.FindLaw
  • 391%more conversions when a lead is reached in under a minute.Velocify
  • 90%of leads pick up by the sixth call. Kayse keeps calling.Harvard Business Review, 2011. Velocify, 2016.
  • 2 to 4xaverage lead conversion boost with Speed-to-Lead.Kayse customer average. Results vary.
GHOST CLIENT REACTIVATION
  • 40%of unreachable clients reactivated across published Kayse mass tort campaigns.Historical results across published campaigns. Individual results vary.
  • $1B+in mass tort case value reconnected.Internal estimate of the total case value tied to clients reconnected through Kayse. Settlement outcomes, amounts and timelines are decided by the law firm and the courts, not by Kayse. Results vary by firm and case type. Not a guarantee of results.
Read the campaign results & methodology
FITS THE WAY YOUR FIRM WORKS

Your intake CRM.
Or alongside the one you have.

Run your intake in Kayse, with the lead, the call, the form and the signature in one place: one system, one bill. Or keep your intake CRM as the front door and Kayse works behind it, connected three ways. Kayse is not practice management or billing. It works with the tools you use for those.

Pick your starting point

Speed-to-Lead, Ghost Client Reactivation, or both. Start with the gap that costs you the most.

Connect your existing tools

Three ways: a built-in connector (Law Ruler, Litify Matters, SmartAdvocate, Five9 Workflow Automation), a Zap to 40+ systems including Litify Intakes, Filevine, Clio Manage, MyCase and Salesforce, or a webhook to anything else. Each system on our Integrations page says which one it uses.

Launch with your rules

Set the questions, consent requirements, calling hours, and handoff points. Your firm controls its outreach. One AI agent covers the case types you take. Map each one to its intake form, and the agent picks the right one on the call.

Your client data is yours. Kayse does not use client-specific data for AI training. Compliance safeguards and tooling built in. Your firm owns its compliance program.

Explore trust & privacy

Adam Pulaski

The Pulaski Law Firm

0:08
Read the video transcript

On behalf of everyone at Pulaski Kherkher, welcome. We are honored that you have chosen us to handle your case.

SEE THE CLIENT EXPERIENCE

A personal welcome.
At your firm’s scale.

Watch how Adam Pulaski welcomes clients to The Pulaski Law Firm through Kayse. A real example of keeping the firm’s voice at the center of the relationship.

Meet your next client portal
LET’S TALK ABOUT YOUR FIRM

See Kayse work
on your own leads.

Bring a list of new leads and a list of clients who went quiet. We will run both workflows live and leave you with a clear next step.

Tailored to your practice See the product live Discuss pricing & rollout